When access to the library, a database, an article, or any other online resource is not working, you may need to refer the issue to library staff for resolution. You can do this by emailing libsyshelp@luc.edu. You can also share this email with the user, if they want to be contacted regarding the issue resolution.
Email - libsyshelp@luc.edu
In addition to their name and email, it is helpful to get any of the following information from a patron:
Loyola University Chicago Libraries
Cudahy Library · 1032 W. Sheridan Rd., Chicago, IL 60660 · 773.508.2632
Lewis Library · 25 E. Pearson St., Chicago, IL 60611 · 312.915.6622
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Notice of Non-discriminatory Policy