Interlibrary loan (often referred to as "ILL") is a service provided by the University Libraries to borrow library materials, primarily books and journal articles, from other libraries as a way of supplementing our collection. Our interlibrary loan service uses an online system called ILLiad to manage interlibrary loan requests. The ILLiad system is separate from your library account, but you use the same username and password to log in to ILLiad that you would use for any other university account.
In addition to borrowing materials from other libraries, our interlibrary loan system also delivers scans of articles and book chapters for materials in our own library. This means that, if you need an article from a print journal, or if you need to see a few pages from a book on our shelves, you can place a request in ILLiad and have a PDF scan of those pages delivered to you electronically.
Please note: As a result of the pandemic, there are some limits on ILL services. Interlibrary loan for physical books is available only for faculty and graduate students at this time. Requests for articles and individual book chapters will be accepted and processed, but some requests may be difficult to fulfill, as all academic libraries are operating with limited staffing and resources. This guide will provide you with guidance on how to make the most of our ILL services during the pandemic.
The first step in making an ILL request is logging in to ILLiad. You can find this link on many parts of the library website, including:
After completing this initial form, you are ready to start making interlibrary loan requests.
There are two methods for requesting a journal article through ILL.
1. Place an article request directly in ILLiad.
Once you have logged into ILLiad, you can choose the option to request a new article. You'll be taken to a form, where you need to fill in citation information about the article, such as title, author, volume, issue, and page numbers. The more information you can include, the more likely you are to receive the article quickly.
2. Request an article through the library catalog or a library database.
If you find an article in the library catalog or a library database, and it's not available online, you can request a copy of the article through interlibrary loan. You can request articles from journals that we have in print (but not online) in our library, or articles from journals that we don't subscribe to in any format.
In the library catalog, you'll see the option to Request Article - Lakeside Campuses. Follow this link to log into ILLiad and have the request form automatically filled out with the citation information.
For articles that you find in an article database, look for the link that says Find Article. This will take you to a page that shows options for print and online access. If the article is not available online, you can choose the link to Request Article - (Lakeside Campuses).
You can use ILLiad to request a chapter of a book, or just any range of pages that you need from a book. Please note that this service cannot be used to request a scan of an entire book. In accordance with copyright and fair use guidelines, the standard limit on ILL for book pages is one chapter or approximately 10% of the work. During the pandemic, when so many libraries are closed or have limited access, there is some flexibility in these guidelines, but it's best to stick to one chapter or 10% whenever possible.
To request a scan of a book chapter or selection of pages from a book, you must fill out the Book Chapter form in ILLiad.
Enter as much citation information as possible for the chapter you need, including the chapter title or number, and the page numbers you need. If you don't have this information, you may be able to find it by looking at a preview of the book in Google Books or Amazon. Library staff will do their best to identify the pages you need, but you can speed up your request by supplying whatever information you have.
Another approach is to request the Table of Contents or Index from a book, and then use that material to determine exactly which pages you need.
Interlibrary loan for physical books is available only for faculty and graduate students at this time. As we begin returning to campus, we are not able to offer ILL services to all user groups. When campus reopens fully, ILL for books will resume as usual. Interlibrary loan for e-books is typically not an option, as most e-book providers and publishers do not permit ILL between libraries.
Library staff are available to help you get access to books that are not available in our collection. Please contact us to ask for help, or consider some of these options:
You can manage your ILL requests by clicking on History in the main menu, to see all of your requests.
If you click on the Actions menu, you'll see that you have several options.
Tips for making requests:
Faculty and graduate students can now order physical books through Interlibrary Loan. The ILL book ordering process will remain the same through ILLiad. Once the library receives the book, you will receive an email notification with the link to schedule a time for contactless pickup in the IC or at Lewis Library. After choosing a pick-up time, you will indicate that it includes an Interlibrary Loan book.
Please note that request times may take longer than usual, between 10 and 14 days, as other libraries are also operating with limited staff.