The first step in making an ILL request is logging in to ILLiad. You can find this link on many parts of the library website, including:

• When you log in for the first time, you will be asked to enter some personal account information, including your name and mailing address. All personal information that you share with the library is securely stored and kept private. 
• For "Department," choose the option that best matches your major or the university unit that you belong to. If you are unsure which to choose, select "Other."
• For "Delivery Location," choose the library location where you are most likely to pick up materials. 

After completing this initial form, you are ready to start making interlibrary loan requests. 

There are two methods for requesting a journal article through ILL. 

1. Place an article request directly in ILLiad.

Once you have logged into ILLiad, you can choose the option to request a new article. You'll be taken to a form, where you need to fill in citation information about the article, such as title, author, volume, issue, and page numbers. The more information you can include, the more likely you are to receive the article quickly. 

2. Request an article through the library catalog or a library database.

If you find an article in the library catalog or a library database, and it's not available online, you can request a copy of the article through interlibrary loan. You can request articles from journals that we have in print (but not online) in our library, or articles from journals that we don't subscribe to in any format. 

In the library catalog, you'll see the option to Request Article - Lakeside Campuses. Follow this link to log into ILLiad and have the request form automatically filled out with the citation information. 

For articles that you find in an article database, look for the link that says Find Article. This will take you to a page that shows options for print and online access. If the article is not available online, you can choose the link to Request Article - (Lakeside Campuses).

You can use ILLiad to request a chapter of a book, or just any range of pages that you need from a book. Please note that this service cannot be used to request a scan of an entire book. In accordance with copyright and fair use guidelines, the standard limit on ILL for book pages is one chapter or approximately 10% of the work. 

To request a scan of a book chapter or selection of pages from a book, you must fill out the Book Chapter form in ILLiad. 

Enter as much citation information as possible for the chapter you need, including the chapter title or number, and the page numbers you need. If you don't have this information, you may be able to find it by looking at a preview of the book in Google Books or Amazon. Library staff will do their best to identify the pages you need, but you can speed up your request by supplying whatever information you have. 

Another approach is to request the Table of Contents or Index from a book, and then use that material to determine exactly which pages you need.

You can manage your ILL requests by clicking on History in the main menu, to see all of your requests. 

If you click on the Actions menu, you'll see that you have several options.

• Edit details in the request, if it's still in progress.
• Cancel a request for an item you no longer need.
• If you have cancelled a request, you can later Resubmit it.
• If you'd like to request an item again, you can Clone the original request.

Tips for making requests:

1. For instructors, you can use interlibrary loan in place of electronic course reserves for journal articles and book chapters. You can request scans of journal articles and book chapters (within copyright and fair use guidelines), and then post the PDFs to your Sakai page.
2. Use the Book Chapter request to get any pages of a book you need. For example, if you need to check a citation on one page of a book, you can request a scan of just that page. Or if you need to see the list of illustrations, you could request just that list from the front matter of the book. 
3. If you don't know the pages for a book chapter request, you can leave that field blank, but you need to be sure to include enough information in the request to help library staff understand what pages you need. For example, if you only wanted the endnotes from a book, you could enter "endnotes" in the Chapter Title box, and in the Notes box, include a note explaining that you want the endnotes from this book,  but don't have the page number. 
4. Use other services like Google Books, Amazon, or HathiTrust to find page numbers. You can often see a preview of a book, which will help you determine what range of pages you'll need. 
5. If you want to be sure that the library requests a specific edition of a book, you can enter the OCLC number in the Notes field in your request. You can find the OCLC number for a specific edition of a book in many library catalogs, including Worldcat. 
6. Including the ISBN (international standard book number) in your request is another way that you can make sure the library requests a specific edition of a book. The ISBN can be found in library catalog entries and is usually included in the description of a book on a publisher's or bookseller's website.
7. Whenever you have a complicated request, use the Notes to include additional information for library staff.