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Loyola University Chicago Libraries

Library Services, Summer 2021: How do I use interlibrary loan?

What is Interlibrary Loan? (ILL)

Interlibrary loan (often referred to as "ILL") is a service provided by the University Libraries to borrow library materials, primarily books and journal articles, from other libraries as a way of supplementing our collection. Our interlibrary loan service uses an online system called ILLiad to manage interlibrary loan requests. The ILLiad system is separate from your library account, but you use the same username and password to log in to ILLiad that you would use for any other university account. 

In addition to borrowing materials from other libraries, our interlibrary loan system also delivers scans of articles and book chapters for materials in our own library. This means that, if you need an article from a print journal, or if you need to see a few pages from a book on our shelves, you can place a request in ILLiad and have a PDF scan of those pages delivered to you electronically. 

Please note: As a result of the pandemic, there are some limits on ILL services. Interlibrary loan for physical books is available only for faculty and graduate students at this time. Requests for articles and individual book chapters will be accepted and processed, but some requests may be difficult to fulfill, as all academic libraries are operating with limited staffing and resources. This guide will provide you with guidance on how to make the most of our ILL services during the pandemic.

Logging in to Your ILLiad Account

The first step in making an ILL request is logging in to ILLiad. You can find this link on many parts of the library website, including:

  • When you log in for the first time, you will be asked to enter some personal account information, including your name and mailing address. All personal information that you share with the library is securely stored and kept private. 
  • For "Department," choose the option that best matches your major or the university unit that you belong to. If you are unsure which to choose, select "Other."
  • For "Delivery Location," choose the library location where you are most likely to pick up materials. Currently, we are only offering online delivery, but when the campus reopens fully, we'll resume physical delivery of materials. 

After completing this initial form, you are ready to start making interlibrary loan requests. 


Interlibrary Loan for Journal Articles

There are two methods for requesting a journal article through ILL. 

1. Place an article request directly in ILLiad.

Once you have logged into ILLiad, you can choose the option to request a new article. You'll be taken to a form, where you need to fill in citation information about the article, such as title, author, volume, issue, and page numbers. The more information you can include, the more likely you are to receive the article quickly. 






2. Request an article through the library catalog or a library database.

If you find an article in the library catalog or a library database, and it's not available online, you can request a copy of the article through interlibrary loan. You can request articles from journals that we have in print (but not online) in our library, or articles from journals that we don't subscribe to in any format. 

In the library catalog, you'll see the option to Request Article - Lakeside Campuses. Follow this link to log into ILLiad and have the request form automatically filled out with the citation information. 

For articles that you find in an article database, look for the link that says Find Article. This will take you to a page that shows options for print and online access. If the article is not available online, you can choose the link to Request Article - (Lakeside Campuses).

Interlibrary Loan for Book Chapters

You can use ILLiad to request a chapter of a book, or just any range of pages that you need from a book. Please note that this service cannot be used to request a scan of an entire book. In accordance with copyright and fair use guidelines, the standard limit on ILL for book pages is one chapter or approximately 10% of the work. During the pandemic, when so many libraries are closed or have limited access, there is some flexibility in these guidelines, but it's best to stick to one chapter or 10% whenever possible. 

To request a scan of a book chapter or selection of pages from a book, you must fill out the Book Chapter form in ILLiad. 

Enter as much citation information as possible for the chapter you need, including the chapter title or number, and the page numbers you need. If you don't have this information, you may be able to find it by looking at a preview of the book in Google Books or Amazon. Library staff will do their best to identify the pages you need, but you can speed up your request by supplying whatever information you have. 

Another approach is to request the Table of Contents or Index from a book, and then use that material to determine exactly which pages you need.

Interlibrary Loan for Books

Interlibrary loan for physical books is available only for faculty and graduate students at this time. As we begin returning to campus, we are not able to offer ILL services to all user groups. When campus reopens fully, ILL for books will resume as usual. Interlibrary loan for e-books is typically not an option, as most e-book providers and publishers do not permit ILL between libraries. 

Library staff are available to help you get access to books that are not available in our collection. Please contact us to ask for help, or consider some of these options:

  • Request scans of a portion of the book using the "book chapter" option. While you can't get a scan of an entire book, library staff will attempt to request as much of a book as possible. Please submit a separate request for each chapter or portion of a book, as we will need to request each chapter from a different library.
    • If you're not sure exactly which pages or chapters you need, considering submitting an initial request for the table of contents, index, or introduction first. In the request form, you can simply enter "table of contents" if you don't know the pages.
  • Check to see if the book is available in the HathiTrust Digital Library or the Internet Archive.
  • Ask the library to purchase a new copy of the book

Tips for managing ILL requests

You can manage your ILL requests by clicking on History in the main menu, to see all of your requests. 

If you click on the Actions menu, you'll see that you have several options.

  • Edit details in the request, if it's still in progress.
  • Cancel a request for an item you no longer need.
  • If you have cancelled a request, you can later Resubmit it.
  • If you'd like to request an item again, you can Clone the original request.

Tips for making ILL requests

Tips for making requests:

  1. For instructors, you can use interlibrary loan in place of electronic course reserves for journal articles and book chapters. You can request scans of journal articles and book chapters (within copyright and fair use guidelines), and then post the PDFs to your Sakai page.
  2. Use the Book Chapter request to get any pages of a book you need. For example, if you need to check a citation on one page of a book, you can request a scan of just that page. Or if you need to see the list of illustrations, you could request just that list from the front matter of the book. 
  3. If you don't know the pages for a book chapter request, you can leave that field blank, but you need to be sure to include enough information in the request to help library staff understand what pages you need. For example, if you only wanted the endnotes from a book, you could enter "endnotes" in the Chapter Title box, and in the Notes box, include a note explaining that you want the endnotes from this book,  but don't have the page number. 
  4. Use other services like Google Books, Amazon, or HathiTrust to find page numbers. You can often see a preview of a book, which will help you determine what range of pages you'll need. 
  5. If you want to be sure that the library requests a specific edition of a book, you can enter the OCLC number in the Notes field in your request. You can find the OCLC number for a specific edition of a book in many library catalogs, including Worldcat
  6. Whenever you have a complicated request, use the Notes to include additional information for library staff. 


Interlibrary Loan for Faculty and Graduate Students

Faculty and graduate students can now order physical books through Interlibrary Loan.  The ILL book ordering process will remain the same through ILLiad.  Once the library receives the book, you will receive an email notification with the link to schedule a time for contactless pickup in the IC or at Lewis Library.  After choosing a pick-up time, you will indicate that it includes an Interlibrary Loan book. 

Please note that request times may take longer than usual, between 10 and 14 days, as other libraries are also operating with limited staff.