Technology Help: Home

Need a computer for an assignment, equipment for a project, or help with learning software? The Libraries provide technology resources throughout campus to support your academic work.

New to our technology services? Start with Technology Access for the basics.

Quick Solutions

• Need a computer? Computer labs are available at all three library locations - see Spaces & Equipment for locations and software details.
• Learning software? Start with Infobase Learning Cloud for quick tutorials, or browse our complete Learning Resources .
• Printing or copying? See our Printing & Copying page for locations, costs, and payment options.
• Off-campus access issues? See our Off-Campus Access Guide for VPN setup and authentication help.

Technology Services

• Technology Access - Basic information on Library technology
• Spaces & Equipment - Computer labs, equipment lending, and production facilities
• Learning Resources - Software tutorials and training platforms
• Off-Campus Access - VPN, authentication, and database access from home
• Printing & Copying - Printer locations, costs, and scanning services

Network Access

See Technology Access for basic info: - Basic WiFi connection procedures - Simple computer lab locations and login - Basic printing/scanning access points

Wireless Internet Access:

• Eduroam provides seamless connection across campus and thousands of universities worldwide
• Guest Wi-Fi available for visitors - ask at any service desk for connection details
• VPN setup enables reliable access to library databases and resources from any location. See Off-Campus Access for details.

100% wireless coverage throughout all library buildings

Troubleshooting help at Wireless Connect .

Printing Services: Available at all locations - see our Printing & Copying page for locations, costs, and options.

Technical Support

• ITS Service Portal - Immediate problems (crashed computers, software issues)
• Digital Media Services - Equipment questions (borrowing, training, projects)
• ITS Help Desk - General technology support including university-licensed software, account issues, or campus technology policies
• Contact library staff - Library staff help locate resources, connect with support, and provide general guidance

Getting Help

• Urgent technical problems: ITS Service Portal
• Equipment questions: digitalmediaservices@luc.edu
• General support: ITS Help Desk
• Library system issues: Contact library staff for catalog, database, or authentication problems

Accessibility

See our main Accessibility page for more information on Library technology accessibility features, or contact ITS directly for specific software support.