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Graduate Reference Assistant - Reference Training/Guide
Guidelines, Troubleshooting & Important Docs
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Graduate Reference Assistant - Reference Training/Guide
This online training guide will help graduate reference assistants become more familiar with what to do when working at reference service desks.
Reference Interactions
Ask a Librarian Best Practices
Referrals
Finding Known Items
Finding Full Text
Guidelines, Troubleshooting & Important Docs
Recording Statistics
The Stacks
Campus & Library Locations
ILL & Document Delivery
Google Quick Reference Guide
Library Services
Research Guides
Try It!
GRA Cheatsheet
GRA Expectations and Guidelines
Tech Troubleshooting
Helping Patrons with Login Issues
Phone Instructions
Scan to Loyola Email Instructions
Connecting to LUC wireless
Printing and Scanning
Referral Lists
Subject Specialists
Library Staff Contact List
Library Research Guides
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